PLanning center FAQ

Go to planningcenteronline.com or use the mobile app. If you have never logged in before, you can use your email and create a new password. We have transferred all profiles from our old system to Planning Center so if you can’t log in, contact [email protected].

Planning Center has a mobile app called Church Center. To install Church Center on your phone scan this QR code.

You can also search the Google Play Store or Apple App Store for Church Center. After installing the Church Center app, search for Church of Southland. The easiest way is to search by name and address: 1380 S Sanderson Ave. Anaheim, CA 92806.

This is easiest in the PCO mobile app.

1. Log in and click on the icon at the upper right of the main app page.
2. Check your info in "My profile & settings" including "Contact & profile information" and "Household".
3. Add a picture to your profile under Contact & profile information.
4. If you are having trouble figuring out how to update your profile in the Church Connect app, here’s a video that can help you.

All Subsplash recurring gifts have been canceled by our church accounting team. Recurring gifts must be set up in PCO Giving.

How to set up automated giving on desktop.

1. Go to https://churchofsouthland.churchcenter.com/giving.
2. Enter in the amount you’d like to give.
3. Change the fund category to your specification.
4. Set up your payment method, select whether you want to cover processing fees, and the frequency.
5. Click the "Give Now" button.

How to set up automated giving in the Church Center App.

1. Go to the Church Center app. 
2. Click on “Give” and enter in the amount you’d like to give.
3. Click “Next”.
4. Set up your payment method, select whether you want to cover processing fees, and the frequency.
5. Click the "Give Now" button.

Note: If you are using AMEX it may get declined. Stripe is our new payment processor and AMEX’s fraud detection is flagging this as potential fraud. You can call AMEX to let them know it’s a legitimate charge. We are not seeing any issues with VISA or MC.

7 years of giving history has now been imported into PCO Giving. If you are missing a transaction or have other questions about giving history, please reach out to a PCO admin. 

Email Pastor Joe to request access to book rooms and follow this training video.

This is the same as it was before. Enter your phone number in one of the iPads in the Education Building where you check in your child and follow the instructions to check-in your child and print your security label. 

If you have any issues, questions, or concerns, please reach out to a PCO admin or Pastor Joe Chung directly.